Support

We usually reply within 2 business days, Monday to Friday, 9:00–18:00 (UTC+1). Last updated: 13 September 2026.

General support

Questions, bugs, feature ideas, help with the apps.

support@dizay.app

Billing & refunds

Subscriptions, invoices, refund requests.

billing@dizay.app

Privacy & data requests

Export, correction or deletion of your data, and questions about the privacy policy.

privacy@dizay.app

Delete your account

Step-by-step instructions, in the app or by email.

Account deletion page

Security

Report a vulnerability responsibly. See our security.txt.

security@dizay.app

Legal

Notices, partnership and press enquiries.

legal@dizay.app

Before you write

Check the FAQ. Most questions about offline mode, languages and AI are answered there.
For a bug, tell us the platform (web, Android or iOS), the app version from Settings → About, and what you expected to happen.
For billing, include the date of the charge and where you subscribed (website, App Store or Google Play). We never need your full card number.
Please do not send passwords, payment details or sensitive task and note content by email.

Subscriptions bought in the stores

If you subscribed through the App Store or Google Play, Apple or Google manages the payment. Cancel or request a refund from your Apple ID subscription settings or from Google Play → Payments & subscriptions. Write to us if you get stuck; we will help.

Company and contact details

Company: Dizay LLC, a Wyoming limited liability company
Address: 30 N Gould St Ste R
Sheridan, WY 82801
United States
Telephone: +1 737-260-3933 (voicemail; we answer by email)
Email: support@dizay.app
Hours: Monday to Friday, 9:00–18:00 (UTC+1)

More about the company on the company page.